1-Day Digital Literacy Workshop

Location: Greater Noida (NPCL)
Dates: 20/04/2025
Number of Participants: 53

Objective of the Training

The objective of this one-day Digital Literacy Training Program is to equip participants - particularly first-time or limited digital users—with the essential knowledge and practical skills to confidently operate digital devices, access the internet, use smartphone applications, perform secure digital financial transactions, and avail government services online. Through structured, hands-on sessions, the program also aims to promote awareness about cyber safety and responsible digital behavior, ultimately empowering individuals to become self-reliant, digitally connected, and better prepared for everyday tasks in a technology-driven world.

Session 1: Getting Started with Digital Devices

Basics of using smartphones, tablets, and computers
Turning devices on/off, using touchscreens, keyboards, and mouse
Navigating menus, settings, and apps
Using built-in tools like camera, gallery, file manager

Session 2: Exploring the Power of the Internet

Connecting to Wi-Fi or mobile data
Browsing the internet (Google search, opening websites)
Understanding browsers like Chrome, Firefox, etc.
Watching videos, downloading content, using email

Session 3: Smart Apps for Smart Living

Introduction to Mobile Applications
Using the Google Play Store
WhatsApp and Telegram for Communication
YouTube and Google Maps
Safe App Usage Practices

Session 4: Going Cashless - Digital Payments & UPI

Using UPI apps like Google Pay, PhonePe, BHIM, Paytm
Making online payments via QR code or mobile number
Mobile recharges, bill payments (electricity, gas, water)
Safe digital transactions and fraud prevention

Session 5: Stay Safe, Stay Smart - Cyber Security Essentials

Creating strong passwords
Never sharing OTPs, PINs, or personal info with strangers

Identifying and avoiding online scams and frauds
Protecting data on shared/public devices
Using social media wisely (Facebook, Instagram, etc.)
Identifying fake news and misinformation
Respecting privacy and digital etiquette
Managing screen time and digital well-being

Key Takeaways

Participants gained confidence in operating smartphones and basic digital tools.
They learned to access and search useful information through the internet.
WhatsApp is now a regular tool for communication and file sharing.
YouTube is being used for both learning and entertainment purposes.
UPI apps empowered them to make safe and simple digital payments.
Government services are now accessible through mobile apps like DigiLocker.
They understand how to stay safe online and avoid digital frauds.

Impact

Participants now use smartphones with greater ease and confidence.
Dependence on others for digital tasks has significantly reduced.
Digital payments through UPI are now part of daily life.
Government services are more accessible to participants via mobile apps.
Communication has improved through regular use of WhatsApp.
Participants are better protected from online fraud and scams.
The training helped build a digitally aware and self-reliant workforce.

Conclusion & Way Forward

The Digital Literacy Training Program proved to be a meaningful step toward bridging the digital gap among participants, many of whom were first-time users of smartphones or online services. By focusing on practical, day-to-day digital tasks like using WhatsApp, searching online, making UPI payments, and accessing government schemes, the training built real confidence and self-reliance. The participants left not just with skills, but with the belief that they, too, can thrive in a digital world.

Way Forward:

To sustain and expand this impact, regular follow-up sessions and refresher trainings should be conducted. A digital helpdesk or peer-support model can be introduced at the local level. Future programs can also include deeper digital skills like job search platforms, e-commerce, digital health tools, and online form filling. With continued guidance, this newly literate group can become digital champions in their homes, workplaces, and communities.